Nurses have a prominent role in day-to-day healthcare functions, deepening a cordial relationship between patients and the healthcare provider. For instance, nurses help maintain a minimum communication gap between patients and their consultants. Its outcomes are productive for the timely assessment of emerging issues and further healthcare complications. They can communicate patients’ concerns with experts effectively, boosting outcomes tenfold.
Patients can achieve quick recovery if they can share their worries with nurses openly. A healthy discussion also promotes the effectiveness and success of a medical procedure. Nurses’ behavior also persuades patients to keep up with their follow-up appointments. As a result, patients and the hospital can minimize their expenses and achieve objectives. In short, nurse-patient interaction is not transitory. They become part of each other’ lifelong experiences.
The following sections further discuss the importance of the nurse-patient relationship.
- Personalized and compassionate care
Since healthcare issues are challenging, unwelcoming and rude nurses can increase patients’ worries. In contrast, even comforting words can soothe patients’ anxiety. As such, sympathetic behavior can have a remarkable impact on patients during critical procedures and emergencies. In such situations, patients yearn for solace along with medications. And when their loved ones cannot accompany them to the procedure rooms, nurses are the ones providing compassionate and personalized care. Their attentiveness and sympathy are immeasurable when the patient is fighting for survival. They are also at the forefront, aiding, assisting, and safeguarding patients. That’s what a labor and delivery nurse goes through countless times in the delivery rooms. No wonder labor and delivery nurses are regarded as resilient caregivers.
Apart from the patient, they also struggle to preserve the hopes of anxious families waiting outside the operating rooms. The success of such time-bound procedures is only possible if patients and their families can trust nurses, healthcare experts, and the support staff.
- Thorough diagnosis of ailments
No doubt, patients are always anxious while seeking healthcare consultation. Even before knowing their diagnosis, they keep on imagining horrible outcomes. In such cases, the quality of interaction with the healthcare provider can minimize their apprehension. Smooth and welcoming encounters are necessary to create a favorable atmosphere for patients. To take a thorough history, controlling a patient’s nervousness is vital. If patients are uneasy and scared, they cannot cooperate with nurses and physicians.
Thus, personalized and attentive care from the nursing staff can minimize their anxiousness. Nurse-patient cooperation also plays a significant role while looking after admitted patients. Patients’ existing issues can worsen during their stay in the hospital. At that time, active-duty nurses have to observe changes in patients’ healthcare conditions and report findings to the in-charge physicians. And the smoothness of this process depends upon the quality of interaction between nurses and the patients. Otherwise, both sides remain reluctant to intervene, leading to complications.
- Better advocacy for patients
Frontline duties of nurses increase their awareness of patients’ challenges. And while interacting with patients, nurses cannot avoid evaluating their side of the story and empathizing with them. It means nurses are also more vigilant of the issues in healthcare quality, demand, and provision. And they can communicate these aspects to the healthcare administration and other stakeholders. Similarly, nurses are also aware of ongoing or emerging conflicts between patients and healthcare administration. Hence, they can intervene with suggestions. Their conflict resolution strategies can minimize the impact of conflicts on patient care.
Even more, they can also represent patients and advocate for their objections. The healthcare administration would be more accepting towards their staff than patients. Regardless of the settlement, nurses can help improve the overall quality and management of healthcare services, leading to higher satisfaction.
- Speedy recovery
Sometimes, healthcare issues do not subside after health checkups and treatment procedures. Recovery is a time-taking process and involves several factors. For instance, adhering to hospital protocols, compliance with doctor’s guidelines, and follow-up on healthcare status contribute to the recovery. But more than that, a relationship with your care provider is crucial. A healthy relationship can help nurses and physicians identify health challenges better. They are also more attentive toward patients and can advocate for their cause if they have complaints.
Similarly, nurses can also guide family members on how to look after patients if they need a healthy environment at home. And that’s only possible if patients engage with care providers without hesitation and secrecy. Thus, briefing the care provider in detail is essential to recovering from ailments.
- Speedy interpretation and implementation of protocols
Since adherence to healthcare protocols is vital for patients’ well-being, nurses also contribute to ensuring compliance. They are responsible for patients’ awareness so that the hospital can uphold its standards of practice and image. However, it is not possible without the cooperation and obedience of healthcare recipients. Since patients do not always know the risks of overlooking guidelines, they can harm themselves in negligence. The consequences of such carelessness can be detrimental for patients during healthcare emergencies.
The ongoing pandemic reveals how the timely interpretation and implementation of protocols were vital for the containment of the Covid-19 virus. If not for the guidance from healthcare practitioners, adopting safety measures would be challenging. Nurses acted as the bridge and minimized the complexity of formalities for patients. As a result, healthcare facilities could adopt new compliance procedures and carry on their functions as usual.
- Research and innovation in treatment procedures
Research is an inseparable part of the entire healthcare system and its quality maintenance framework. Since problems can emerge anywhere in healthcare service and infrastructure, researchers endeavor and explore remedies. Hence, healthcare workers at primary, secondary, and tertiary levels also engage in investigation activities. That is why frontline workers, including nurses and paramedic staff, also participate. They are either part of a research group or contribute to the innovation solely. In any case, a cordial relationship between nurses and patients is vital to carrying out research activities. And patients are both active and passive subjects for their investigation activities.
Whatever novelties researchers bring about in the healthcare services, they examine from patients’ point of view. It means experts and researchers cannot investigate without interacting with patients. Since nurses have the most frequent interaction with patients, they can collect needed information. For that, a cordial nurse-patient relationship is vital. Otherwise, patients will not cooperate.
An effective nurse-patient relationship contributes more to a patient’s life than a mere interaction. Undeniably, it is crucial for diagnosis, treatment, and speedy recovery. A nurse-patient relationship also increases patients’ knowledge of health problems and safety measures. As a result, patients can look after themselves and minimize the needless pressure on the healthcare facilities. But more than that, it is a long-term relationship between the care providers and the recipients.