New Project 14 585x390 1 - Customer Retention – Benefits, Customer Retention Rate(CRR) and More
Digital Marketing

Customer Retention – Benefits, Customer Retention Rate(CRR) and More

Customer retention Customer retention in marketing is the procedure of pleasing current consumers to keep on buying products or services from your industry. It is unlike customer acquisition because you have already transformed the consumer at least once. Better customer retention strategies allow you to form permanent relations with consumers who will become faithful to

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New Project 4 2 585x329 1 - Customer Loyalty – Definition, Program, Benefits, Steps to grow Customer Loyalty
Business

Customer Loyalty – Definition, Program, Benefits, Steps to grow Customer Loyalty

Customer loyalty definition Customer loyalty is a quantity of a consumer’s likeliness to repeat business with the same company or product. It is undoubtedly related to customer satisfaction. Happy customers frequently favor the trademarks that encounter their needs. Loyal customers are acquiring a firm’s products or services entirely, and they are not keen to shift

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New Project 585x390 3 - What is Customer Service? – Definition, Requirements, and More
Digital Marketing

What is Customer Service? – Definition, Requirements, and More

Customer Service Definition Customer service takes care of the wishes of the customers to whom a product or service is to vend. It is the interface between sales, marketing, and consumers and is responsible for keeping customers through customer loyalty. After all, winning new customers is much more expensive for a company than keeping existing

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New Project 23 585x390 1 - How to make your Customer Support you in 4 steps?
Digital Marketing

How to make your Customer Support you in 4 steps?

Customer Support Definition As technology has transformed, so have we, and so have consumer expectations. For example, we no longer wait in the rain for a taxi to pass; we request an Uber or a Cabify. We do not settle for a 9 to 5 pm schedule to make a complaint or express our dissatisfaction.

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New Project 38 585x390 1 - 7 Ways to Handle Customer Complaints into Opportunities
Business

7 Ways to Handle Customer Complaints into Opportunities

So why do so many companies stop focusing on customer service? Perhaps they see complaints as problems to deal with, and rather than opportunities to grow and improve. Here are 7 ways to get you started on handling customer complaints 1. Make it your job Customer complaints, particularly feedback, can help you stay focused on

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New Project 10 585x390 2 - Content Marketing Models – Strategy that Models your Customer journey
Digital Marketing

Content Marketing Models – Strategy that Models your Customer journey

Content Marketing Models The content marketing Models is a strategy that helps meet different objectives depending upon the activity and size of the business. However, Content marketing Models is a strategy which takes various forms, ranging from visibility to comprehensive integration into a unified marketing strategy. Content Marketing is a strategy based on creating and

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New Project 31 585x390 2 - What to Consider When Outsourcing a Customer Service Department
Digital Marketing

What to Consider When Outsourcing a Customer Service Department

Outsourcing your customer service solutions to a foreign vendor can be an excellent way to reduce traditional in-house costs and to better connect with a specific marketplace. However, the logistics can also be daunting. This is particularly the case when dealing with those who might not speak English as a first language. Thus, logical concerns

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